Returns & Exchanges
At Splash & Ray, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Simply ensure your items are unworn and have the tags attached to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the unwanted items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing